About Us

The Watch Lab has been operating from our purpose-built Service Centre in Preston for 20 years. Here our team of expertly trained professional watch technicians and watchmakers repair a range of brands in our state-of-the-art Omega accredited workshop. We also have a national chain of Watch Lab branches and kiosks that are conveniently placed in some of the UK’s most visited shopping centres from Southampton to Glasgow and from Bristol to York.

Most watch repairs can be completed on-site within the hour by our friendly branch staff who will be more than happy to help you. As a member of the British Watch and Clockmakers Guild we operate to the highest industry standards and both our branches and workshop use all the latest technical equipment from Switzerland and Germany.

However it all comes down to one thing, we love watches as much as you do, vintage or new, automatic or quartz, Swiss or Japanese, when you pass your watch to The Watch Lab you can be confident that we will take the greatest of care to ensure that your watch is expertly repaired and returned to you.

At our main Service Centre we currently run a 5 year apprenticeship training programme to train enthusiastic youngsters to become the next generation of watchmakers, ensuring that this ancient craft is kept alive for future generations.

A well-maintained watch can last a life-time and most Swiss watch manufactures recommend a full Service every 3-5 years for a Mechanical watch and every 5-7 years for Quartz – The Watch Lab’s unique ‘Service PLUS’ package includes a full Quartz or Mechanical service, a 2-year Guarantee, 2 years of in-branch privilege card discounts and a free watch-care gift worth up to £30*.

For Swiss brands such as Omega, Tissot, Rado and Longines; Quartz and Mechanical Services are carried out by highly trained technicians at our accredited Service Centre near Preston we also work with specialist Rolex, Ebel, Breitling Cartier, IWC, Jaeger-Le-Coultre and Baume & Mercier Watchmakers and approved Service Centres.

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Labs nationwide

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Watch repairs per week

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Watch technicians

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