The Watch Lab

Please check our opening hours before visiting a branch. Alternatively, we offer a free end-to-end secure postal service but if you would still rather stay local you can find your nearest store on Our Labs page – if you have any questions either call your branch or just fill out our contact form and we’ll come straight back to you.

If you would like to book a FRRE assessment please click on the button below

Contact Us

You can use the contact form or you can write to us at the address below

The Watch Lab (Customer Service )
C/o Timpson House
Claverton Road
M23 9TT

Customer Service Opening Hours

Monday-Friday: 9:00am – 5:00pm
Saturday – Sunday: Closed
Bank holidays: Closed

Contact Us

This will help us identify your watch both make, style and year of manufacture.
Drop files here or
Accepted file types: png, gif, jpg, doc, xls, ppt, pdf, Max. file size: 8 MB, Max. files: 2.
    Please upload an image for your watch both the front and the back, This will help us identify your timpiece.
    Please note we can only answer UK based customers and accept repairs from the UK.