Modern Slavery Act 2015 – Transparency Statement

This statement relates to all of the brands operated by Watches of Switzerland Company Limited in the United Kingdom:

  • Goldsmiths
  • Mappin & Webb
  • Watches of Switzerland

This statement also relates to the brands operated by, respectively, The Watch Lab Holdings Limited and The Watch Shop Holdings Limited in the United Kingdom:

  • The WATCH Lab
  • WatchShop and The Watch Hut
Corporate Structure and Trading Entities

Watches of Switzerland Group plc and Watches of Switzerland Operations Limited are not trading companies, but are holding companies of Watches of Switzerland Company Limited.

The Watch Lab Holdings Limited is not a subsidiary of Watches of Switzerland Group plc, but it is part of the same overall corporate structure.  The Watch Lab Holdings Limited trades separately from Watches of Switzerland Company Limited.

Please note that the above paragraphs concerning the corporate structure and trading entities set out the current position as at the date of the revised statement (14 June 2019).  The following paragraphs confirm the relevant details for the Financial Year ending 30 April 2018.


At the Watches of Switzerland Group, one of our Values is to do the right thing, and as a business we do our best to live up to this standard.  This Value commits us to being fair, reasonable and responsible in all of our interactions.  We would certainly never knowingly engage with a supplier that was in any way involved in human trafficking, servitude, forced labour or any other aspect of modern slavery.  However, we recognise that such people and organisations will take steps to conceal the true position, meaning that vigilance is always necessary.

Geographical reach of our supply chain

We source our products from a number of countries around the world, principally:

  • United Kingdom
  • Thailand
  • Germany
  • Japan
  • Switzerland
  • China
  • Italy
  • India
Responsible Jewellery Council

We are proud to be a member of the Responsible Jewellery Council (RJC).  This is an independent body that carries out comprehensive audits of its members and aspiring members, to ensure that they met its exacting standards of business practice, not least in relation to the treatment of their employees.We ask our suppliers to be members of the RJC, or working towards such membership.  Fifteen of our current suppliers of jewellery and precious metals are RJC members (and therefore accredited and audited by that body).  Amongst our major suppliers the proportion is even greater: all of our top ten suppliers (when measured by value of spend) are RJC accredited.  Many of the watch brands that we carry are also accredited by the RJC.

Our Supplier Code of Conduct, which contains twelve principles:

Our membership of the RJC is extremely important to us, and a supplier’s membership will naturally give us a good deal of confidence that its products are not tainted by modern slavery or other unacceptable practices.  However, not all of our suppliers have this membership, and we therefore need to take further steps to obtain the necessary assurances.  To that end, we have produced our own Supplier Manual, which we provide to all of our suppliers of watches, jewellery and precious metals.  We ask our suppliers to return a letter of acceptance to confirm that the supplier, and its staff, will comply with the specifications and requirements set out in the Manual.Within our Supplier Manual is a Supplier Code of Conduct, which contains twelve principles:

  • Employment is freely chosen
  • Freedom of association and the right to collective bargaining are respected
  • Working conditions are safe and hygienic
  • Child labour shall not be used
  • Living wages are paid
  • Working hours are not excessive
  • No discrimination is practised
  • Regular employment is provided
  • No harsh or inhumane treatment is allowed
  • Responsible environmental practices
  • Zero tolerance of conflict products
  • Compliance with the Watches of Switzerland Group’s Code of Conduct
Factory visits

In order to test compliance with our Supplier Manual and Code of Conduct, we carry out factory visits.  On these visits, senior members of our management make a personal check of the factory environment and working arrangements (including health and safety standards).

When we visit a factory for the first time, we require our vendors to sign a specific Statement of Commitment, confirming that they operate in compliance with our Code of Conduct, as well as with applicable laws, rules and regulations.

All of our top ten suppliers of jewellery and precious metals have been visited by our management, who have carried out an audit on behalf of the company.

Conflict Diamonds and the Kimberley Process

The Kimberley Process is a joint initiative between governments and industry to restrict the supply of conflict diamonds, which are used to finance wars and insurrection against legitimate governments.  Further details of the Kimberley Process can be found at

We require that our suppliers of diamonds have signed up to the Kimberley Process, and ensure that they have made a statement to that effect on their invoices.

Staff awareness

Our Buying teams are made aware of our Code of Conduct and its requirements, and we explain it to any new recruits to those teams, as part of their induction process.  We have a whistleblowing policy in place and our employees are encouraged to inform us if they suspect unacceptable practices, whether within our own business or our suppliers.

Commitment to improve

We are by no means complacent, and we recognise that further steps can always be taken to ensure that nobody involved in the production, distribution and sale of our products is a victim of modern slavery.  For example, we are planning the following initiatives in the coming year:

  • We will update our Supplier Manual, so as to require an even greater level of compliance and verifiability from our suppliers. We will pay particular attention to verifying the origin of raw materials, so that we are taking even further steps to ensure that human rights have been respected throughout our supply chain.
  • We want all of our suppliers of gold to certify that their gold has been sourced through a refiner that is listed with the London Bullion Market Association (LMBA), meaning that the product complies with LMBA’s responsible gold guidance.

I confirm that this statement has been approved by the board of directors of The Watch Lab Holdings Limited.

Anders Romberg

26 February 2019

Revised 11 July 2019